TENANT SERVICES AND EAST BAY RENTAL PROPERTY SEARCH

Stowers makes the process super easy for me and Jody is very resourceful and prefessional. I highly recommend Stowers to anyone who is looking for a real estate management service.

One of the best rent agencies I had before.

Had a walk-through inspection after the tenant moved out. There are six permanent stains left on the carpet. Missing two vintage dressers. Three broken plantation shutters. Missing a new 12-foot ladder from the garage. Missing a wall-mounted TV in the master bathroom. Missing one six-foot tall garden shed plus smaller ones from the side of the house. Missing a fireplace screen. Invoiced $180.00 for backyard stone repairs that were never repaired. Invoiced $375.00 for three new window screens that were never ordered Invoiced $219.00 for shampooing carpets. The tenant was also invoiced $219.00 for carpet shampooing. Invoiced $95.00 to retighten a loose screw on a shower plate Invoiced$135.00 for yanking out wires from the home alarm panel due to chirping. Only need to replace a one-dollar battery. Property management policy no need to notify the owners for repairs under $500.00. Management company response is in total denial of missing properties and invoice billings for repairs that were not done. As of today, no compensation for the missing properties, damages, or return of funds for work orders that was not done Sharing an accurate, truthful, and factual account of my negative experiences with this unprofessional property manager

Stowers Real Estate is wonderful to work with and makes the entire process easy! The team is professional, super responsive and timely with any requests. The entire staff is helpful and always friendly. I highly recommend this team to anyone looking for a home. They are a class act!!!

tl;dr: Very professional, prompt, and communicative! Read below for more details. From 2022 to 2023 I rented an upscale 1 bedroom condo in downtown San Francisco through Stowers Real Estate. They were not the owners of the unit, but handled every aspect of the rental. I inquired about the rental after finding the listing on Zillow, and received a call back the same day. They make all of the lease information available through their tenant web portal, which is also where you can pay and setup automatic payments. The deposit was reasonable (1 month's rent), and the pet rent was very cheap. (They use a service to help classify your pets - if you have any - and determine a reasonable pet rent/deposit. My one small cat wasn't determined to be a menace to society and I was given the minimum fee.) I was worried about the move-in process because I needed to rent something while I was out of state and unable to travel for tours. Stowers made this a non-issue. They prepared the key and a welcome package for me and gave me detailed instructions for how to access the apartment and my included parking space in the garage. There was a minor issue with the bed that I found upon moving in, but they had a repairman out the next morning to fix it and ensure I was satisfied. My unit was furnished and beautiful. I didn't encounter any major issues during my stay with the unit itself or the furnishings. I had a bit of a scare with the dishwasher not seeming to drain at one point, but Stowers responded to my inquiry immediately. The problem ended up resolving itself without any intervention needed, but I was happy that they jumped on the problem and were willing to send out a technician without any hassle. I was so happy that I was planning to stay another year. Unfortunately, the unit's owners needed to take it off of the market. I received a call from Stowers explaining the situation, during which they were very apologetic and willing to discuss possible move-out scenarios with me. I told them that I would probably need two months to find a new place and move out and didn't get any push back from Jody. I kept in touch with their team during my search for a new place and they were very flexible when I ran into scheduling issues that delayed my move-out. My cat turned out to not be such an upstanding citizen after all and damaged two pieces of furniture. I was upfront about this and the Stowers team noted both pieces during their move-out inspection. The charges were added to my account in the tenant portal and about 5 minutes later I received a call to explain what the charges were for as well as to ask if I had any questions about them or wished to dispute any of them. After a pretty calm discussion about the items needing repair, they agreed to remove one of the smaller charges and we settled on a fairly reasonable cleaning fee and repair fee. Overall, this was my BEST leasing experience in the city since moving to SF in 2016. I was heartbroken to have to move out, but I would absolutely rent through Stowers Real Estate again.

As first time home buyers, we could not have asked for a better experience than working with Jody and his team! Jody has an exceptional understanding of current market conditions and takes the time to thoughtfully explain every step of a typically stressful process. The entire team was very responsive and always quick to answer our many questions. We were able to close on an amazing Pleasanton house thanks to Jody! I would recommend Stowers Real Estate team to anyone looking to buy or sell - you will be in excellent hands.

Stowers Real Estate has been fantastic! Their team is very responsive through any form of communication and punctual for in-person / zoom meetings. As first time homebuyers, Jody was able to provide a lot of insight about the Pleasanton / Tri-valley area. Overall, I could not ask for a better experience purchasing our first home and I hope to connect with them again in the future!

The Stowers group managed our property as a rental for a couple years after we moved out of state. Jody's team did a great job managing the rental operations and keeping up on the required maintenance on the property. Recently we decided to sell the property, and that whole process proceeded without issues as well. We are completely satisfied with Jody's group and all the interactions we had with them.

Very easy sign up of the lease with them, all digital files easy to access, very friendly business! Always stays on top of any maintenance requests as well. All in all a great experience renting a property with them.

I've been a tenant for over 4 years and their office is always wonderful to work with. Responsive and helpful with whatever questions or needs I may have.