Tenants’ Frequently Asked Questions

Tenant FAQs

What are the income and credit requirements to rent a home?

We look for income that is at least three times the monthly rent, and our minimum credit score is 680. If you don’t meet those standards but your application otherwise qualifies, a co-signor may be considered.

Do you accept pets?

Whether or not pets are allowed depends on the property you want to rent and the type of pet you own. Our advertisements usually reflect whether pets are welcomed. Most of our properties list pets as negotiable. In the application instructions, you will see a link to fill out a pet application if you have pets.

How and when do I pay rent?

Your lease agreement will include all of the information you need about rent payments, including penalties for late payments. The easiest way to pay is online, where you can pay one-time or set up recurring payments every month. It’s a safe and secure way to ensure your rent is paid on time every month.

What if something breaks?

Maintenance and repair requests can be made online, through your tenant portal. We will respond as soon as possible, and we ask you to make sure your property is available for the fastest possible visit from a vendor or contractor. For emergency maintenance issues, we are available by phone 24 hours a day.

How do I get my security deposit back?

Your lease agreement will provide instructions for the move-out process. We will return a full security deposit to tenants who clean and maintain their homes and return the property to us in the same condition in which it was received.

Sceenshot of the location of the property on the map

Important Information When Applying for a Rental

As a company, we do business in accordance with the Federal and State fair housing laws. We do not discriminate based on race, color, religion, national origin, sex, familial status, disability/handicap, marital status, age, ancestry, sexual orientation, medical condition, gender, gender identity, gender expression, genetic information, source of income, any arbitrary basis, perception, association, citizenship status, immigration status, primary language spoken, or any other basis protected under federal, state and/or local laws.

Each applicant is screened for credit history, leasing history, source of income verification, and criminal history. We process applications using the information below and select the best qualified tenant. Application processing generally takes 1 business day. Please allow that much time for an update. A $40 screening fee per applicant will apply. (pay this fee online during the application process).

When you fill out an application, we’ll ask for the following:

Completed Application- We must have a completed application for all adults who will be living at the property, and emancipated minors with written proof of legal emancipation. Please make sure to complete all fields as we only process fully completed applications. Incomplete applications will be denied.
A valid, government-issued photo ID. The photo ID will be compared to the application at the time the application is submitted, and the ID will be returned to you once this comparison is complete. We will not retain a copy of a photo ID unless your application is approved, and you have signed a lease.
Proof of income for all applicants- Applicants must make a combined minimum of 3 times the monthly rent in gross income, to be considered. Applicants must provide written proof of legal income, which is paid directly to the applicant or a representative of the applicant.

We appreciate the opportunity to work with you. Thank you for applying!

“Great service! Excellent! Rented a property with Jody and Crissi. Always very responsive when needed something. I would highly recommend them.”

Carmen C

Happy Buyer

“I’ve worked with Jody Stowers for several years now. Jody managed my rental for 2 years and he did a great job keeping me up to date on my property. I am currently using Jody to buy another property in the bay area. Jody is extremely professional, trustworthy, and a pleasure to work with.”

Tony L

Happy Renter

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Stowers Real Estate Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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WHAT PEOPLE ARE SAYING ABOUT US

    
 
 
        
   Chris Foo 
 2024-02-02
 
 
  They were very clear and thorough through the process and the home. The home was in great condition and the team was very responsive when issues arose with the home. I would definitely rent from them again!
  
 
       
   Jo Ann Del Gatto 
 2024-02-01
 
 
  We have had a great experience working with Stowers Real Estate for the past two years. The team is kind, responsive and helpful. They are prompt in returning calls and emails and are on top of any issues that may arise. They have built a team of skilled vendors who provide excellent quality work and are always pleasant to deal with. We highly recommend them. Thank you, team Stowers!
  
 
       
   Kim Wood 
 2024-01-19
 
 
  You get amazing service when doing business with Stowers. As a tenant of Stowers property management company for over 10+ years, I can honestly say it’s been a great experience. If I could give a 10⭐️ I would. Definitely recommend for renters and they have great deals for renters turn property owners.
  
 
       
   Jeri Korte (CK) 
 2024-01-16
 
 
  Love this group!  Very responsive to any need as a renter I may have.  From maintenance  to renewals the process has been easy and I'm pleased with their service. Would recommend with no hesitation.
  
 
       
   Emily Ronnow 
 2024-01-13
 
 
  The Stowers Real Estate team took over the management of a residential property my business had been leasing from a private property owner.  Their team was professional, responsive, and easy to communicate with both during that transition and afterwards.  I am particularly grateful for their ability to work with us and willingness to accommodate our unique leasing needs when the property came under their management.  Whether you are a tenant, or a landlord, expect to be in good hands with the Stowers team.

Thanks Jody!
  
 
       
   Andrew Smith 
 2024-01-13
 
 
  This is our favourite partner, we are very happy to work with this property management company like a repair service provider. We never had any problems with payments or something else. I wish all the best this team ! 🙏
  
 
       
   Jennifer Reilly 
 2023-12-23
 
 
  Stowers Real Estate exceeded my expectations with their exceptional service. From start to finish, their team demonstrated professionalism, industry expertise, and a commitment to ensuring a smooth Real Estate experience. The personalized approach, attention to detail, and effective communication made the entire process of selling our home seamless. I highly recommend Stowers Real Estate for anyone seeking a reliable and trustworthy partner in real estate transactions.
  
 
       
   Lisa Shepherd 
 2023-12-20
 
 
  Our experience with Stowers Real Estate has been fantastic.  The entire staff is efficient, responsive, helpful, and pleasant.  They’ve represented our interests very well.  Stowers has curated a group of top notch vendors and have managed requested projects flawlessly and in a timely fashion.  They have great expertise in the real estate market and seem to have an “in” on special properties.   We appreciate their professionalism and highly recommend Stowers Real Estate!
  
 
       
   Sheila Hammitt 
 2023-12-20
 
 
  Great experience with Stowers Real Estate preparing our home in Alamo for the rental market. The exceptional attention to detail, expertise, and ease of use with their website are three of the many reasons why I highly recommend this company for your property management needs.
  
 
       
   Sri Mallik 
 2023-11-14
 
 
  I recently had the opportunity to work with Stowers Real Estate to sell my property in San Ramon, California, and the experience was nothing short of outstanding. Their customer service was impeccable, with the team consistently demonstrating professionalism and attentiveness to my needs. As a seller, I particularly appreciated their transparency. Every aspect of the selling process was explained in detail, ensuring I was well-informed and comfortable with each decision.
I would strongly recommend Strowers Real Estate to potential sellers looking for a reliable, knowledgeable, and efficient real estate partner. Their dedication to client satisfaction and their results-driven approach were truly remarkable. Thanks to Jody and the team.